About Our Satisfaction Guarantee
Thursday, January 6, 2011 at 3:52PM Residents of Germantown, Gaithersburg, Rockville, and Montgomery county need to know that at Jiffy-PC, we have one mission: we help you fix your tech problems.
That's it! Simple right?
Therefore, we understand that we're not doing our job if we don't fulfil our mission. And if we don't fulfil our mission, we shouldn't get paid. That's why we stand by our work and guarantee that we will fix your tech problem, or you don't owe us a cent.
What do we mean by "fixing your tech problems" exactly? Does that mean your computer runs as it did before the problem occurred? Maybe. Does it mean that we show you an easier way to do something? Could be. Do we mean that you don't see any error messages? Possibly.
In other words, it's up to you! You decide what "fix" means. We will work with you to fix your problem to your specifications, whatever they might be.
If we CAN'T fix your problem to your specifications, we'll be honest and let you know. It happens sometimes...no one service provider is capable of fixing every problem that may arise. No harm, no foul, and we'll be on our way. We don't charge "trip fees" or "diagnostic fees" or any other hidden fees on top of our published rates.
Guaranteed satisfaction or you don't pay us.
That's our promise to you!
Reader Comments (2)
Great.. It is really good services provider. I have use already Jiffy-PC services and i am satisfied to it services Jiffy-PC is best for computer repairing because it has high quality and experience about computer repairing.
As far as I have heard this service provider is great..I haven't try it but who will know someday I might ask for your service.You do really good!